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Evidence Guide: MSFFL3055 - Respond to complaints about flooring installations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSFFL3055 - Respond to complaints about flooring installations

What evidence can you provide to prove your understanding of each of the following citeria?

Determine work requirements

  1. Identify the nature of the flooring problem from work documentation or through consultation with the customer
  2. Clarify and agree to the purpose, scope, formality and reporting requirements for the inspection
  3. Consult with customer and document and agree to the need for, and liability associated with, the outcome of invasive inspection techniques
  4. Select and check tools, equipment and materials required for the inspection for suitability, serviceability and safety prior to use
  5. Plan sequence of work to ensure efficiency and quality of outcome
Identify the nature of the flooring problem from work documentation or through consultation with the customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify and agree to the purpose, scope, formality and reporting requirements for the inspection

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with customer and document and agree to the need for, and liability associated with, the outcome of invasive inspection techniques

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and check tools, equipment and materials required for the inspection for suitability, serviceability and safety prior to use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan sequence of work to ensure efficiency and quality of outcome

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct the inspection

  1. Identify and follow work health and safety legislative and organisational requirements
  2. Complete initial visual and other non-invasive inspections to identify and isolate further inspection needs
  3. Make areas which have been invasively inspected safe
Identify and follow work health and safety legislative and organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete initial visual and other non-invasive inspections to identify and isolate further inspection needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make areas which have been invasively inspected safe

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report on the inspection

  1. Accurately document the report, clearly identifying the scope of the inspection, findings and suggested options for addressing the faults or findings
  2. Present report to the customer and provide required technical clarifications
  3. Organise follow up action based on report outcomes and recommendations.
Accurately document the report, clearly identifying the scope of the inspection, findings and suggested options for addressing the faults or findings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present report to the customer and provide required technical clarifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise follow up action based on report outcomes and recommendations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge